Terms of Service

Agreement to Terms

Welcome to ECD Eau Claire Deck Builder. By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Services Overview

ECD Eau Claire Deck Builder provides professional deck building, repair, and maintenance services in Eau Claire, WI and surrounding areas. We design, install, and maintain custom decks, composite decks, wood decks, railings, stairs, pergolas, and other outdoor structures.

Estimates and Quotes

All estimates and quotes provided by ECD Eau Claire Deck Builder are valid for 30 days from the date of issue. Final project costs may vary based on site conditions, material availability, or changes to project scope. We will inform you of any changes before proceeding with work.

Payment Terms

Payment terms will be outlined in your service agreement. Typically, we require a deposit before work begins, with the balance due upon project completion. We accept cash, checks, and major credit cards. Payment schedules for larger projects will be discussed during consultation.

Project Timeline

We provide estimated timelines for all projects based on scope and weather conditions. While we strive to meet all deadlines, factors beyond our control such as extreme weather, material delays, or unforeseen site conditions may affect completion dates. We will keep you informed of any changes to the timeline.

Warranties and Guarantees

We stand behind the quality of our work. Labor warranties vary by project type and will be specified in your service agreement. Material warranties are provided by the manufacturers. We will assist you with any warranty claims during the coverage period.

Cancellations and Changes

If you need to cancel or make significant changes to your project, please notify us as soon as possible. Cancellation fees may apply if materials have been ordered or work has begun. We will work with you to find the best solution for your situation.

Liability and Insurance

ECD Eau Claire Deck Builder is fully licensed and insured. We carry general liability insurance and workers compensation coverage. We take all necessary precautions to protect your property during our work. Any damages caused by our team will be promptly addressed and repaired.

Permits and Inspections

We handle all necessary permits and inspections required for your deck project. Permit fees are typically not included in our base quotes and will be discussed during consultation. We ensure all work meets local building codes and regulations.

Property Access

You agree to provide reasonable access to your property during the project. This includes access to electrical outlets, water sources, and clear pathways to the work area. Please inform us of any access restrictions or special considerations.

Dispute Resolution

We are committed to your satisfaction. If any issues arise during or after your project, please contact us immediately. We will work with you to resolve any concerns quickly and fairly. Most disputes can be resolved through direct communication.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at (534) 429-7461 or support@eauclairedeckbuilder.com.